Finance Information

Palmpay Customer Care Number: 3 Best Way to Contact Palmpay.

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Hello, are you looking for palmpay customer care number, whatsapp number, email address, physical office address for complaints or inquiries? Don’t worry we have got you covered.

In this article, we will explain the palmpay customer care information and the physical office address.

Palmpay have a 24/7 working customer line to resolve all inquiries or complaints from customers.

Palmpay is a mobile fintech app that allows users to make transactions, send money, pay bills, receive money, purchase airtime/Data and access financial services through their phone. From our findings, Palmpay is available in different African countries,  with aim to enhance financial inclusion by leveraging mobile technology.

We also wrote article on Best Loan Apps in Nigeria and how to get instant loan without BVN. Feel free to read them too.

Palmpay Customer Care Number

Palmpay Customer Care Number

Palmpay customer care number is 01 888 6888. You can contact Palmpay for complaints,  queries and assistance by dialing this number.

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Palmpay Customer Care Email Address

To contact Palmpay through email,  please send an email to [email protected] (NG).

Palmpay Customer Care Whatsapp Number

To contact Palmpay through Whatsapp, please chat this number +23470072564357 on Whatsapp for complaints and enquires.

Where is Palmpay Head Office?

Palmpay head office is located in Lagos, Nigeria.  Below are the addresses of palmpay office in Lagos.

  • Imperial House 274 Ajose Adeogun Street Victoria Island Lagos.
  • No 23 Awolowo Road, Ikorodu, Lagos State.
  • No 20 Opebi Road Ikeja, Lagos State, Nigeria.
  • No 11 Ayodele Street Ojo Alaba, Lagos State, Nigeria.
  • No 10A Ubiaro, Sowemimo Bus Stop, Lagos, Nigeria.
  • Block 65, 1528 Ojukutu Street,  Abuja Lagos State.
  • No 17 Olujobi Street, Ikorodu Road Lagos, Nigeria.
  • No 130 Babatunde Raji Fashola Avenue,  Shibiri Ojo Lagos, Nigeria.
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Palmpay Office Address in Nigeria


How to Connect With Palmpay on Social Media

Apart from calling Palmpay customer care helpdesk, you can also contact them through their social media handles like Facebook, Instagram, Twitter, Official Website etc.

FAQs Palmpay Customer Care

How do I contact Palmpay customer care?

You can contact Palmpay customer care helpline for enquires or complaints through any of the means below:

  • Dial the Palmpay customer care number provided on this article.
  • Send Email  to the address provided on this article.
  • Chat their Whatsapp line.
  • Search for Palmpay on social media. i.e Facebook, Instagram, Twitter.
  • Visit their Official website.
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What information should I have ready when contacting customer care?

When contacting Palmpay helpdesk,  we advise you have the following information;

  • Account Details
  • Transaction Details
  • POS Device Information
  • Error Messages and Screenhshot.
  • Security Information.

If you have all this information ready,  then you can contact customer care helpline.

Can I contact Palmpay customer support via email?

Yes, you can contact Palmpay customer support through the email address provided on this article.

Is Palmpay customer care service available 24/7?

Yes, Palmpay customer care service is available 24/7. Palmpay understands the importance of timely assistance,  so they offer 24hrs service to their customers.

What should I do if my card is stolen or lost?

If your lost your card or noticed noticed it has been stolen, we advise you contact Palmpay customer support immediately. The team will guide you throughout the necessary steps to secure your money and prevent unauthorized transactions.

How long does it take for Palmpay to resolve issues?

Palmpay is very prompt and quick in terms of solving issues or queries.  There are times they day in solving issues but that depends on the type of report.

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